Need help with OzDeals? Browse the frequently asked questions below or reach out directly — we're happy to help.
For any question, bug report or account issue, send us an email and we'll get back to you as soon as possible.
How do I create an account?
Open the app, go to the Profile tab and tap Sign In. You can register in under a minute with your email address. Google and Apple sign-in are coming soon.
I didn't receive my verification email. What should I do?
Check your spam or junk folder first. If it's not there, open the app and go to Profile → Verify Email to resend the verification link. If the issue persists, contact us at ozdeals.contact@gmail.com.
How do I reset my password?
On the sign-in screen, tap Forgot password? and enter your email address. You'll receive a reset link within a few minutes.
How do I post a deal?
Tap the + button in the bottom navigation bar and follow the guided steps — deal link, essentials (title, merchant, price), photos, description and final details. Your deal is visible to the community as soon as you submit, and your draft is saved automatically if you leave halfway through.
How do deal alerts work?
Go to the Alerts tab and tap + to create a new alert. Enter a keyword you're interested in — you'll receive a push notification whenever a matching deal is posted by the community. Category-based alerts are coming soon.
How do I manage push notifications?
Go to Profile → Settings → Notifications to enable or disable each type individually: deal alerts, saved-deal expiry reminders, comment replies & mentions, and marketing emails.
What are DealCred points?
DealCred is OzDeals' reputation system. You earn points by posting deals that the community upvotes. The more points you accumulate, the higher your rank: Newbie → Bargain Hunter → Deal Finder → Community Legend → OzDeals Elite.
How do I report an inappropriate deal or comment?
Tap the three-dot menu on any deal or comment and select Report. Every report is reviewed by our moderation team as quickly as possible.
How do I delete my account?
Go to Profile → Settings → Delete Account. Account deletion is permanent and removes all your personal data. You can also visit our account deletion page for more details.