A plain-language summary. The full policy below is the one that actually applies.
OzDeals ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the OzDeals mobile application ("the App"). Please read this Privacy Policy carefully. By using the App, you consent to the practices described in this policy.
For the purposes of this Privacy Policy, the following definitions apply:
a) OzDeals is operated by [BUSINESS NAME] (ABN [ABN]), with its registered address at [REGISTERED ADDRESS]. OzDeals operates as a deals aggregation platform for Australian consumers.
b) We are committed to compliance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
c) Where applicable, we are also mindful of the principles of the European Union's General Data Protection Regulation (GDPR) and endeavour to meet its standards for users in relevant jurisdictions.
d) This Privacy Policy applies to all information collected through the App, regardless of how you access it.
a) Information You Provide Directly:
b) Information Collected Automatically:
c) Derived Information:
d) Guest Users:
We use the information we collect to:
a) Operate, maintain, and provide the core features of the App, including deal browsing, posting, voting, commenting, and saving.
b) Create and manage your account, verify your identity, and authenticate your access.
c) Personalise your experience, including delivering deal alerts matching your preferences.
d) Send you notifications about activity relevant to you, such as deal alerts, replies to and mentions in comments, comments on deals you posted, popularity milestones and achievement badges, moderation notices, and saved deal expiry warnings.
e) Communicate with you about your account, respond to your enquiries, and provide customer support.
f) Analyse usage patterns and trends to improve and optimise the App's performance, features, and user experience.
g) Enforce our Terms and Conditions, including content moderation, detecting and preventing manipulation or abuse, and managing user reports.
h) Calculate and maintain your reputation score, achievement badges, and leaderboard ranking.
i) Comply with legal obligations and protect our rights and the safety of our users.
j) Enforce compliance with our Deal Posting Guidelines, including the review of declared conflicts of interest.
We process your personal information on the following legal bases:
a) Consent: where you have given us specific consent, such as opting in to marketing communications or granting push notification permissions.
b) Contractual necessity: where processing is necessary to provide the services you have requested, including account creation and management, deal posting, and notification delivery.
c) Legitimate interests: where processing is necessary for our legitimate business interests, such as improving the App, preventing fraud and abuse, and ensuring community safety, provided these interests are not overridden by your rights and freedoms.
d) Legal obligation: where processing is necessary to comply with applicable laws, regulations, or legal processes.
For example: account creation and deal posting are processed under Contractual Necessity; deal alerts and push notifications under Consent; reputation scoring, analytics, and abuse prevention under Legitimate Interests; legal hold records under Legal Obligation.
a) Infrastructure providers: We use Google Firebase for core infrastructure services including user authentication (Firebase Auth), data storage (Cloud Firestore), file storage (Cloud Storage), push notification delivery (Firebase Cloud Messaging), usage analytics (Firebase Analytics), and crash and stability diagnostics (Firebase Crashlytics). Firebase Analytics receives the usage data described in section 2(b), including your OzDeals user ID once you sign in and, on Android, your device's advertising ID. We may use the advertising ID to measure how effective our app-install advertising is. We do not display advertising inside the App, and we do not use this data to build advertising profiles about you or to target you on other services. Your data is processed by Google in accordance with their privacy policies.
b) Email delivery: We send transactional emails (such as account verification and password reset messages) from noreply@oz-deals.com. These are delivered through Resend, an email delivery provider that processes your email address and the contents of the message on our behalf. Messages you send us through the Contact Us form, and the notifications they generate, are relayed to our support inbox through the same provider.
c) Other users: Your public profile information — including your username, profile picture, posted deals, comments, reputation, badges, and the votes you cast on deals — is visible to other users of the App. Profiles are public and cannot be made private.
d) Law enforcement and legal requests: We may disclose your information if required to do so by law, regulation, legal process, or governmental request, or where we believe disclosure is necessary to protect our rights, your safety, or the safety of others.
e) We do not sell your personal information to third parties.
f) We do not share your personal information with advertising networks.
g) Apps you choose yourself: when you use the share feature on a deal, the deal's title, price details and link — including an oz-deals.com link to the deal — are handed to the application you pick, such as a messaging or social app. No account information about you is included, and we have no control over how that application subsequently handles the data.
h) Planned sign-in methods: Google Sign-In and Sign in with Apple are planned as optional ways to sign in. Neither is available yet and neither receives any data from us today. This policy will be updated before either is enabled.
a) Your data is primarily stored on servers located in Australia.
b) Some data may be processed internationally by our infrastructure and analytics provider (Google) and by our email delivery provider (Resend), as part of their global services.
c) Where data is transferred internationally, we rely on the safeguards provided by our service providers, including standard contractual clauses (SCCs) and other safeguards recognised under applicable law, including the Australian Privacy Act 1988 and, where applicable, the GDPR.
a) Active accounts: We retain your account information and associated data for as long as your account remains active. We also record the time of your most recent sign-in, which we use to maintain and secure your account.
b) Account deletion: When you delete your account, your profile information (email address, username, avatar), your alerts, your votes, your saved deals, your badges and your push notification tokens are permanently removed. User Content you have posted (deals, comments) is pseudonymised rather than deleted, preserving the integrity of community discussions and deal threads: your username and profile picture are replaced with a generic placeholder, while an internal account identifier remains attached to that content so that the platform's records stay consistent. Your username is released and may be taken by someone else.
c) Unverified accounts: If you create an account but never verify your email address, we delete it automatically after seven days of inactivity.
d) Moderation records: Records related to moderation actions — including reports you have submitted, which retain the identifier of the account that filed them — may be retained for a reasonable period to maintain community safety and prevent abuse, even after account deletion.
e) Contact messages: Messages you send us through the Contact Us form, together with the name and email address you provide, are kept in our support records so that we can respond to you and keep a history of the enquiry. They are deleted automatically twelve (12) months after they are sent. They are not removed automatically when you delete your account, because a support enquiry can outlive the account it came from; you may ask us to delete them sooner using the contact details in section 15.
f) Legal requirements: We may retain certain information for longer periods where required by law or where necessary to establish, exercise, or defend legal claims.
You have the following rights regarding your personal information:
a) Access and correction: You can access and update your profile information at any time through the App's profile and settings screens.
b) Account deletion: You can permanently delete your account through the Settings screen. This will remove your profile data and pseudonymise your public contributions, as described in section 7(b).
c) Notification preferences: You can manage your push notification preferences, including deal alerts and comment and activity notifications, through the App's Settings screen.
d) Marketing opt-out: You can opt out of marketing communications at any time through your account settings.
e) User blocking: You can block other users to prevent their content from appearing in your experience.
f) Push notification permissions: You can enable or disable push notifications entirely through your device's settings.
g) Australian Privacy Act rights: Under the Australian Privacy Act 1988, you have the right to access the personal information we hold about you and to request correction of any inaccurate information. If you believe we have breached the Australian Privacy Principles, you may lodge a complaint with us or with the Office of the Australian Information Commissioner (OAIC). Complaints can be lodged online at www.oaic.gov.au or by telephone on 1300 363 992.
a) OzDeals is not intended for children under the age of 13. Users aged 13 to 17 may use the App only with parental or guardian consent, as described in our Terms and Conditions.
b) We do not knowingly collect personal information from children under 13.
c) If we become aware that we have collected personal information from a child under 13, we will take steps to delete that information promptly.
d) If you are a parent or guardian and believe your child under 13 has provided us with personal information, please contact us at ozdeals.contact@gmail.com, or through the in-app Contact Us form.
a) The App stores certain preferences and settings locally on your device to provide a seamless experience, such as onboarding completion status, display preferences, recent search queries, and unsaved deal draft content.
b) We do not store your password or any authentication token in the App's own local storage. Some local preference keys do contain your account identifier, so that per-account settings can be kept apart on a shared device. Users should be aware that draft deal content and recent search history stored on-device can be accessed by anyone with physical access to the device. This data can be cleared through the App's Settings screen.
c) The App does not use browser cookies.
d) Our analytics services use the identifiers described in section 2(b) — an app installation identifier and, on Android, your device's advertising ID — to distinguish unique app installations for usage analysis purposes.
a) With your permission, OzDeals sends push notifications to keep you informed about relevant activity, including:
b) You can control each type of notification individually through the App's Settings screen.
c) You can disable all push notifications through your device's notification settings.
d) We use push notification tokens solely to deliver notifications to your device. Tokens that are no longer valid are periodically cleaned from our systems.
e) A history of notifications sent to you is stored so that you can view it in the App's in-app notification inbox. This history is retained in accordance with our Data Retention policy (section 7) and is removed when you delete your account.
a) Deals posted on OzDeals contain links to external retailer websites. When you tap on a deal link, it opens in your device's external browser.
b) We are not responsible for the privacy practices, content, or security of any third-party websites or services.
c) We encourage you to review the privacy policies of any third-party websites you visit.
d) Some links to external retailer websites are affiliate links. When you tap such a link, the retailer or an affiliate network may set cookies or record referral information in accordance with their own privacy policies, and OzDeals may receive a commission if you make a purchase, at no additional cost to you. OzDeals does not receive or store the details of your individual purchases.
a) We implement industry-standard security measures to protect your personal information, including encryption of data in transit, secure authentication protocols, and role-based access controls.
b) Access to user data is restricted to authorised personnel on a need-to-know basis.
c) Despite our best efforts, no method of electronic transmission or storage is completely secure. We cannot guarantee the absolute security of your information.
d) You are responsible for maintaining the security of your account credentials and for any activity that occurs under your account.
a) We may update this Privacy Policy from time to time. The "Last Updated" date at the top of this policy will be revised accordingly.
b) Your continued use of the App after any changes constitutes your acceptance of the revised Privacy Policy.
c) For material changes to how we collect or use your personal information, we will make reasonable efforts to notify you through the App or other appropriate means.
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices — including a request to access, correct, or delete personal information we hold about you — please contact us at ozdeals.contact@gmail.com, or through the Contact Us form available in the App under Settings.
If you are not satisfied with our response, you may also lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.